Made to Order Policies & Process

Since we try to never over-produce, this often means that items are not available in a wide range of colors prêt à porter.

We can offer most styles on a made to order basis in a range of colors. Available colors vary by fabrication. If you are interested in a color we don't have listed, please reach out and we will do our best to find an option that suits your individual tastes. 

Because these special orders cannot be returned or cancelled once placed, please reach out to us with any questions prior to placing the order. 

We want to answer all questions via email or text. We can also schedule a phone call or video chat. 

Policies & Procedures:

  • Payment is due upfront in order to start work on your special item and cannot be cancelled.  

  • We will confirm the size, color and fabrication via email once you place your order. 

  • Made to order items cannot be returned. 

  • Discounts do not apply. 

  • Items ship 4-8 weeks after the order is placed. 

  • If there is a delay in sourcing your desired fabrication due to unforeseen circumstances, we will contact you to confirm if you want to wait or proceed with the order. 

 

The sewing floor at the atelier where Senza Tempo is made in downtown Los Angeles.